Pelanggan yang dihormati,

Bermula dari 1 Januari 2022 dan seterusnya, Vantage akan menggunakan domain baharu iaitu vantagemarkets.com.

Semasa vantagefx.com masih bersiaran, kami menggalakkan anda mengemas kini URL yang ditanda halaman, buku alamat e-mel, hiperpautan pemasaran dan lawati vantagemarkets.com untuk mendapatkan pemberitahuan, kandungan, promosi dan sokongan pertanyaan terkini.

Sila ambil perhatian bahawa mulai 1 Februari 2022, vantagefx.com tidak akan berada dalam talian lagi.

Sekiranya anda mempunyai sebarang soalan atau memerlukan bantuan daripada pasukan kami, sila hubungi kami di s[email protected]

Dispute resolution

Vantage is committed to providing excellent service to our clients. We view our client’s comments, suggestions and concerns of the utmost importance.

In the unlikely event that you are dissatisfied with the service provided by Vantage, please contact our Customer Support as soon as possible at +442080363883 or via email at [email protected].

If you have a trading dispute, you can submit a trade inquiry by completing the Trade Investigation here. In an effort to promptly resolve trade inquiries, all trading disputes must be logged as quickly as possible after the trading issue has occurred.

Once the trade has been thoroughly reviewed, you will be contacted with a full explanation of what occurred on the trade(s) that were reported for investigation.

To help us investigate and resolve your complaint as quickly as possible and with minimum inconvenience to you, please make sure you give us as much information as possible, including:

  1. 1Your name, date of birth and address
  2. 2Your trading account number and order number(s)
  3. 3A clear description of your complaint
  4. 4Details of what you would like us to do to put it right
  5. 5Copies of any relevant documents, such as letters, screenshot, trading statements, etc.
  6. 6A daytime telephone number where we can contact you